Process improvement is a systematic approach to identifying, analyzing, and improving existing business processes within an organization to increase efficiencies, reduce costs, and enhance overall performance. This research area focuses on identifying bottlenecks, redundancies, and inefficiencies in processes, and implementing changes to streamline operations, increase productivity, and drive continuous improvement. Process improvement involves using various tools and methodologies such as Six Sigma, Lean Management, Total Quality Management, and Business Process Reengineering to achieve desired outcomes and meet organizational goals. By continuously analyzing and optimizing processes, organizations can enhance their competitive advantage and customer satisfaction.